I've been through the manuals and don't see a way to force the controller to request a DHCP IP address from the router. OnCue Plus is compatible with these KOHLER generators. These instructions will walk you through how to install your OnCue software to monitor your home generator remotely. Manage your entire system generator, automatic transfer switch, Load Control Module (LCM) and. In the meantime, I was wondering if anyone here had heard of this issue, or know what else I can try. Step 1: Download OnCue Installation Instructions. And the best part Our OnCue system is now compatible with Google Home and Amazon Alexa. Get helpful info like generator status and active alerts - or simply tell it to start or stop an exercise. Sent an email to my dealer with all the details of my troubleshooting and they are contacting Kohler. Monitor your generator from a computer or smart device anytime, anywhere with KOHLER® OnCue Plus Generator Management System. That should mean that its connected and transmitting, but still nothing. Also can see the port light up on my network switch, meaning there is a signal on that cable. When I plugged the cable back in to the bottom of the controller, both lights on the network plug light up. Switch it on and it tests the wires 1-8 and checks for shorts. One piece plugs into one end of the cable, another piece to the other end. Being a computer geek, I have a tool to check network cables. ![]() Used another known-good cable, but still no go. I tried turning it off, waited a while, turned it back on, wait, but still doesn't connect.įirst thing I thought of was the network cable. Nothing there has changed and all other devices connect just fine and get an assigned IP. After a lot of head scratching, I discovered that the controller was not connected to my network. I logged into OnCue Plus and it shows "Not Connected". I normally get the notification emails at the beginning and end of the exercise. Everything has been working fine until the weekly test cycle ran on Wednesday. Also have the RXT transfer switch and OnCue Plus. Kohler generators provide advanced voltage and.
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