![]() Organizations face problems everyday and it is required to understand the causes of these problems in order to solve them effectively. 3.Ĝause and Effect DiagramĬause and effect diagrams (Ishikawa Diagram) are used for understanding organizational or business problem causes. The X-axis is the number of students and the Y-axis the time of the day. Always, it should be two variables.Ĭonsider the following example: The following histogram shows morning attendance of a class. Histogram can be used to measure something against another thing. If it is not normal, it may take different shapes based on the condition of the distribution. ![]() If the histogram is normal, the graph takes the shape of a bell curve. This represents the distribution by mean. Histogram is used for illustrating the frequency and the extent in the context of two variables. You can download some of the open source flow chart tools developed by the open source community. There are specific software tools developed for drawing flow charts, such as MS Visio. You can also get a brief idea about the critical path of the process and the events involved in the critical path.įlow charts can be used for any field to illustrate complex processes in a simple way. The flow chart can be used to understand a complex process in order to find the relationships and dependencies between events. The tool maps out a sequence of events that take place sequentially or in parallel. This is one of the basic quality tool that can be used for analyzing a sequence of events. Let us have a look at the seven basic quality tools in brief. A brief training, mostly a self-training, is sufficient for someone to start using the tools. These tools can provide much information about problems in the organization assisting to derive solutions for the same.Ī number of these quality tools come with a price tag. There are seven basic quality tools used in organizations. These quality tools are quite generic and can be applied to any condition. Most organizations use quality tools for various purposes related to controlling and assuring quality.Īlthough a good number of quality tools specific are available for certain domains, fields and practices, some of the quality tools can be used across such domains.
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